Yacht-Pro. A I
S.J.L & Associates - Warranty Representation & Management.
Associates - London, Monaco, France, Spain, Florida, M.E, Asia, & South Pacific
Production Yachts & Super Yachts' Warranty Management
"The market trend, particularly production yachts & growing in the Super Yacht sector...
" margins can be razor-thin." Warranty as denial can be a "Business Strategy" delay, deny, deflect...Yacht builders can pass the liability to the supplier, then the supplier blames the installation and in many instances..........
The liability is then passed back to the "Owner & Captain"
Our framework.....
We are Advocates for Owners & Captains.
"Our Advocacy ensures manufacturers, yacht builders, shipyards, and suppliers meet warranty contractual obligations and follow customer Law with Yacht-Pro acting as the " Professional Administrator. "
WHAT WE DO
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Warranty Administration Management.
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Warranty Project Management.
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Motor & Sail Super yachts & production yachts
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Build Inspection at four points of the build [ production yachts only ]
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Flag State Registry.
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Asset Protection Platform - Production yachts
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Yacht Engineering Technical Support [ Production yachts ]
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Emergency Parts Delivery W/W - 36 hours.
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YACHT-PR0: Supported by Associates - London, France, Monaco, Spain, Florida, KSA, UAE, Asia, and the South Pacific.
S.J. - CEO
Diverse Maritime Experience
- 30 Years Maritime.
- Five Superyacht New Builds 40-55m
- CEO of Two Boat-Building Companies delivering 321 Sport Fishers to the Market over 8 years.
- Master Mariner, structural Marine surveyor & maritime legal by Associates.
- Experienced in new yacht project management,
& Super yacht engineer.
- 80.000 sea miles. [ Engineer & Captain ]
- Extensive Sailing Experience Worldwide.
- Engineering Factory technical training.
- Consultant Hydron Commercial Cats.
- Extensive Project Management of Refits.
- 3 New Build Engineering Consultancy Projects 48-52 m.
- 3 Concept Commercial Charter Motor Yachts - Engineering 55 -72m.
- 4 Warranty Management Projects -Super Yachts 35 -55 m.
- 7 Warranty Management Projects - Boats under 15 m.
- Govt Contract fleet of Police Maritime Unit Patrol boats.
- Two-Season Race Program on a J-Boat.
"Peace of Mind Yacht Ownership"
for Yacht Owners & Captains
Welcome to S.J.L & Associates - "Yacht-Pro", your dedicated Warranty management & support platform for navigating the waters of new yacht ownership. We put a high value on our relationships with clients. Along with decades of experience, we have an in-depth understanding of the industry and are well-adverse with customer law, resolving the complexities by smoothing the waters of new yacht ownership with warranty management.
Yacht-Pro by S.J.L & Associates
Siri Jackson - M&D
[ supported by AI ]
Our Mission
" Simplifying the experience of new yacht ownership....."
We deliver an exceptional, "Cost-Effective Service" with our extensive experience, ensuring that firstly the owner gets what he signed up for and the new yacht ownership in the first 12/24 months is a seamless experience with SJL's Yacht-Pro warranty management in resolving warranty claims and offering warranty management in coordination with the yacht builder, dealer and manufacturer. This then allows the Owner and Captain to focus on cruising itineraries, and the crew on maintenance without time-consuming, complex administrative tasks. To" Fully Embrace the Enjoyment of New Yacht Ownership".
Why Use Our Platform......
We are 100% Independent," and we do not represent or market yacht brands.....
Yacht-Pro
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WARRANTY PLATFORM: A cost-effective solution that saves the Owner, Captain, & Yacht builders significant administrative time and money. The service is transparent management software, specifically developed and licensed to Yacht-Pro, that tracks warranty in real time, supported by specific coding, linked videos, and photos, with detailed transcripts and G.A. drawings. Yacht-Pro enhanced warranty platform provides integrity with technical accountability, "Warranty Intelligence portal, which reduces high administrative time and eliminates the high costs associated with third-party, reflecting ease of interpretation and technical accountability in precise detail.
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WARRANTY MANAGEMENT: Coordinates subcontractors, manages cost control, and updates daily online in conjunction with the Dealer, Yacht Builder, yacht owner and Captain.
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EMG PARTS DELIVERY: Worldwide to the yacht within 36 hours of receiving the parts. This relieves the problem of parts being held up in customs for weeks on end, and disrupting the owner's program
Production Yachts
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NEW YACHT SET UP: A turnkey package from parts and storage set up, interior items, documentation, sail spares, deck gear, tender, maintenance program, protective covers and protective maintenance of exterior. Sea trials signed off, and the yacht delivered to home port [ for the owner who does not have crew or time to set up their new yacht ]
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ENGINEERING TECHNICAL ASSISTANCE: 24/7 to assist with any EMG issues on board [offered as a free service]
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ASSET PROTECTION PLATFORM: A Critical part of resale Value, the program tracks all invoicers, dates maintenance undertaken, location, and subcontractor dates. This program also interlocks with any warranty work undertaken by the yacht builder.
Warranty Reperesentation
- We view the yacht,
- We take detailed videos & photos & transcripts.
- In five working days,
- We load a coded spreadsheet,
- We Explain the reasons why this is Warranty and then write a detailed script on each warrenty item .
- We then circulate to parties linked to a drive online for comment.
Warranty Management
[ Optional ]
-We code a tracking spreadsheet with signed-off warranty work.
- We obtain quotations & incorporate into a costing spreadsheet.
-We engage contractors.
and neg set & execute engagement terms.
-We obtain the quotations & obtain sign-off from parties.
-We set schedules with achievable time frames.
- We oversee the quality of work.
-We update daily & help to resolve any technical problems in conjunction with the Dealer/ Yacht builder.
- We coordinate payments & send to all parties a completed list with a final report.
Yacht Aqustion W/W
" Production Yachts "
- We operate exclusively Only.
- We understand all yacht brands & where they are positioned in the market.
- We engage on the scope of the yacht.
- Wth in 8 hours, we research the world market.
- We accumulate a list of yachts
- We present in PDF format with full specification & high-res photos.
- We vet each yacht & research history background.
- We then make recommendations.
Maritime Council
Our legal Associates have over thirty years of experience and cover all facets of maritime Law in the USA, Europe & Asia.
Engineering Support
[ Production Yachts ]
We offer a free service of Technical Engineering support 24/7 via video link for Captains & owners to help resolve EMG technical Issues in conjunction with the Yacht Builder.
Emergency Parts W/W
We offer emergency parts courier service with 36-hour delivery anywhere in the World.
Hand delivery to the Yacht.
This overcomes the EMG parts being held up in customs for weeks on end and ensures the yacht program is not disrupted.
Client Stories
Success Stories
“ SJ was my as project engineer on my new 46m Royal Huisman, at the time a cutting edge project , he demostrated excellent knowlage & mangerment skills over the course of the build . He also proved himself as an good Negatiator.
Bruce Katz - C.A
“ Stephen was the build engineer on my new Yacht [ largest Sloop in the World ] He dellived great results over the course of the project & also proved him self as a talented yachtsman & raced on my "J " boat Ranger.
John Williams -Atl
Mr Laing was my build Engineer on Thunder [a radical 44 knot
Turbine powered Motor yacht ] He proved himself as a highly skilled engineered, nothing was seen as a problem , all ways focused on the resoulation . He proved himself as an good negoiater on warrenty issues.
Mr A - GR
Mr Laing was my Captain, he was articulated in detail, hard working and brought my yacht to a new level. He was fun to be around along with a pleasent personilty.
Margreata L.- Mon
Stephens company deliveryed over 50 units to my dealership over the years ,he developed a high end product that meet the market, his attentsion to detail outstanding.
Philip Bull -AUS
I engaged Stephen in many of of my concepts in Motor yachts he proved instruemental in getting the bascis GA's correct. His experance in engineering layouts was secound to none..
Peter B - NZ
Previous Super Yacht Construction Experience
Royal Husiman, Alloy Yachts, Ocean Fast, Jongert, Southern
New build projects .......
Meet Our Team
Dedicated Professionals:
Our dedicated team at S.J.L & Associates consists of highly skilled and compassionate professionals who are committed to providing the highest quality of yachting consultancy to clients for warranty management. We also offer Asset Protection for production yachts, with a significant resale price difference for a well-maintained yacht with solid maintenance records. We are assisted by a specialised AI program, which works at lightning speed, significantly reducing administration costs. We are transparent on everything we execute, bringing a wealth of experience to ensure we achieve the desired results in a cost-effective and timely manner.
S.J. - CEO
Siri Jackson
M & D
Selina Kim
I.T