Yacht Pro
S.J.L & Associates - Warranty Representation & Management.
Associates - London, Monaco, France, Spain, Florida, M.E, Asia, & South Pacific
Production Yachts & Super Yachts' Warranty Management
" Warranty is a highly complex arena without an expert technical background and running in parallel a growing market trend of a high rejection rates recorded with in the industry in particularly in production yachts and growing in the super yacht sector... " margins can be razor-thin." and the liability...can end with the yacht the owner. "Yacht-Pro simply navigates the waters"......
The liability can be passed back to the "Owner, Captain or the Home Office"
Our framework.....
30 years of diverse.... Maritime Experience
"Peace of Mind Yacht Ownership"
for Yacht Owners ,Captains & Home Office.
Welcome to S.J.L & Associates - "Yacht-Pro", a dedicated warranty management portel & support platform for navigating the waters of new yacht ownership. We put a high value on our relationships with clients. Along with decades of experience and have an in-depth understanding of the industry . We are well-adverse with contractual agreements and customer Law. We simply resolve the complexities by smoothing the waters of new yacht ownership with warranty management.
Yacht-Pro by S.J.L & Associates
Sofia Jackson
- -30 Years Maritime.
- -Five Superyacht New Builds 40-55m
- -CEO of Two Boat-Building Companies delivering 321 Sport Fishers to the Market over 8 years.
- -Master Mariner, structural Marine surveyor & maritime legal by Associates.
- -15 years in new yacht project management, & Super yacht engineering.
- -80.000 sea miles - Engineer & Captain.
- -Extensive Sailing Experience Worldwide.
- -Factory technical training engineering.
- -Consultant Hydron Commercial Cats.
- -Extensive Project Management of Refits.
- -3 New Build Engineering Consultancy Projects 48-52 m.
- -3 Concept Commercial Charter Motor Yachts - Engineering 55 -72m.
- -4 Warranty Management Projects - Super Yachts 35 -55 m.
- -7 Warranty Management Projects - yachts under 15 m.
- -Govt Contract fleet of Police Maritime Unit Patrol boats.
- -Two-Season Race Program J-Boat.
We are Advocates for Owners , Captains and the Home office .....
"Our Advocacy follows warranty contractual obligations and follow customer Law with Yacht-Pro acting as the "software administrator. "
Yacht-Pro
- —Warranty Administration Management.
- —Warranty Project Management.
- —Motor & Sail Production Yachts & Super Yachts.
- —Build Inspection at four points of the build. [ production yachts only ]
- —Flag State Registry.
- —Asset Protection Platform - Production Yachts.
- —Yacht Engineering Technical Support. [ production yachts only ]
- —Emergency Parts Delivery W/W - 36 hours.
- —YACHT-PRO: Supported by Associates - London, France, Monaco, Spain, Florida, KSA, UAE, Asia, and the South Pacific.
S.J -CEO
Our Path is..
" Simplifying the experience of new yacht ownership....."
We deliver exceptional, "Cost-Effective Service" with our extensive experience, ensuring that firstly the owner gets what he signed up for in the first 12/24 months is a seamless experience with Yacht-Pro warranty management software in resolving warranty in coordination with the yacht builder, dealer and manufacturer and supplier's. This then allows the Owner, Captain and the home Office to focus on cruising itineraries and maintenance without highly complex and time consuming administration , so the owner can then fully embrace the enjoyment of new yacht ownership".
Why Use Our Platform......
We are 100% Independent, " We do not Represent or Market Yacht Brands.....
WARRANTY PLATFORM PORTAL:
A cost-effective solution that saves the Owner, Captain, Home office & Yacht builders significant administrative time. The service is transparent management software, specifically developed and licensed to Yacht-Pro, which tracks warranty in real time, supported by specific coding, linked videos, and photos, with detailed transcripts and G.A. drawings. Yacht-Pro enhanced warranty platform provides integrity with technical accountability, "Warranty Intelligence portal, which reduces high administrative time and eliminates high costs associated with third-party interpretation with technical accountability supported in part by A.I with precision detail........to achieve low cost back end administration.
Warranty Reperesentation
- -We view the yacht,
- -We take detailed videos & photos & transcripts.
- -In five working days,
- -We load a coded spreadsheet,
- -We explain the reasons why this is Warranty and then exeicute a detailed script on each warranty item.
- -We then circulate to parties linked to a drive online for comment.
Warranty Management optional
- -We code a tracking spreadsheet with signed-off warranty work.
- -We obtain quotations & incorporate into a costing spreadsheet.
- -We engage contractors. and neg set & execute engagement terms.
- -We obtain the quotations & obtain sign-off from parties.
- -We set schedules with achievable time frames.
- -We oversee the quality of work.
- -We update daily & help to resolve any technical problems in conjunction with the Dealer/ Yacht builder.
Yacht Aqustion W/W " Production Yachts "
- -We operate exclusively Only.
- -We understand all yacht brands & where they are positioned in the market.
- -We engage on the scope of the yacht.
- -Wth in 8 hours, we research the world market.
- -We accumulate a list of yachts
- -We present in PDF format with full specification & high-res photos.
- -We vet each yacht & research history background.
- -We then make recommendations.
Engineering Support
[ Production Yachts ]
We offer a free service of Technical Engineering support to assist with any EMG issues on board, available 24/7 for production yacht owners and captains.
Maritime Council
Our net work of legal Associates have over thirty years of experience and cover all facets of maritime Law in the USA, Europe & Asia.
Emergency Parts W/W
We offer emergency parts courier service with 36-hour delivery anywhere in the World. Hand delivery to the Yacht. This overcomes the EMG parts being held up in customs for weeks on end and ensures the yacht program is not disrupted.
New Catamaran's owners
We offer..... a personal service.
New Yacht set up for owners with out crew and don't have the time..." we get it right the first time. Undertaken by S.J personally with over 80,000 nm's sailing experience.
NEW YACHT SET UP:
For new production yachts , a complete package from parts, storage set up, interior items, documentation, sail spares, deck gear, tender, maintenance program, protective covers and maintenance and sea trials signed off.
NEW YACHT OWNER WITH OUT CREW [under 20 m]
For production Catamaran's under 20m. We offer a months contract to help a new yacht owner set up his new yacht from yard and deliver to the home port . This service is designed for the owner that has not had allot of experience and does not have crew.This service is personally undertaken by S.J and offers sail training and engineering training.
ASSET PROTECTION PLATFORM:
A Critical part of resale Value, the program tracks all invoicers, dates maintenance undertaken, location, and subcontractor dates. This program also interlocks with any warranty work undertaken by the yacht builder.
Client feedback
"Testimonials"......
"SJ was my as project engineer on my new 46m Royal Huisman, at the time a cutting edge project , he demostrated excellent knowlage & mangerment skills over the course of the build . He also proved himself as an good Negatiator."
"Stephen was the build engineer on my new Yacht [ largest Sloop in the World ] He dellived great results over the course of the project & also proved him self as a talented yachtsman & raced on my "J " boat Ranger."
"Mr Laing was my build Engineer on Thunder [a radical 44 knot Turbine powered Motor yacht ] He proved himself as a highly skilled engineered, nothing was seen as a problem , all ways focused on the resoulation . He proved himself as an good negoiater on warrenty issues."
Mr Laing was my Captain, he was articulated in detail, hard working and brought my yacht to a new level. He was fun to be around along with a pleasent personilty.
Stephens company deliveryed over 50 units to my dealership over the years ,he developed a high end product that meet the market, his attentsion to detail outstanding.
I engaged Stephen in many of of my concepts in Motor yachts he proved instruemental in getting the bascis GA's correct. His experance in engineering layouts was secound to none..
Previous Super Yacht Construction Experience
Royal Husiman, Alloy Yachts, Ocean Fast, Jongert, Southern
Meet Our Team
Our small dedicated team at Yacht-Pro and supported by S.J.L & Associates consists of highly skilled and compassionate professionals who are committed to providing the highest quality of yachting consultancy to clients. We also offer Asset Protection for production yachts, with a significant resale price difference for a well-maintained yacht with solid maintenance records. We are assisted in part by a specialised AI program, which works at lightning speed, significantly reducers back end administration costs. We are transparent on everything we execute, bringing a wealth of experience to ensure we achieve the desired results in a cost-effective and timely manner.
S.J.
CEO
Sofie Jackson
M & D
Selina Kim
I.T